Furniture Stores
How Not To Get Ripped Off By Furniture Stores This Holiday Season
How many times have you bought furniture and been told, “Your furniture will arrive in 4 weeks.” Eight weeks later, you’re still wondering when your furniture will arrive.
“It’s coming from China,” “It’s coming from North Carolina,” “There’s been a delay,” says the salesman.
Isn’t it interesting that the store never takes any responsibility for the delay? Don’t they do this for a living? This isn’t the first time customers have ordered furniture and the delivery has been delayed for weeks or months.
What is a customer to do?
This holiday season, if you are buying furniture,
(1) Make sure you ask when you will receive your furniture, if it’s not in stock. Then, ask them to put it in writing. Then, ask them to waive the delivery fee if your furniture is not delivered on time. See what happens. I’d be surprised if any store does this. If they did, they’d earn my loyalty as a customer.
(2) Before making a major purchase, check out the store at the Better Business Bureau online and see if any complaints have been filed against the store.
(3) Go online and do a Google search to see what other customers have said. This way you walk in knowing what type of store you’re dealing with.
(4) Make sure your purchase is in writing, and actually read the papers they ask you to sign. You’d be surprised to learn about hidden fees and penalties that often appear in the fine print of a furniture sales contract.
(5) When you start making your calls to the store asking where your furniture is, keep detailed notes of who you spoke to, when you spoke to them, and the substance of your conversation.
Article Source: http://EzineArticles.com/
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